Nike
Nike Dunk Low Off-White Lot 22
Pickup currently unavailable at Exceed Store Ingram Street
Frequently Asked Questions
Check out some of the answers to our most popular questions from customers.
What is your return and exchanges policy if I purchase online or in-store?
In-Store & Online Returns
You have STRICTLY 7 Calendar days to return an item from our stores & website from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with no damage and all associated tags/laces included in the box.
Each and every product is FULLY inspected by our specialist authentication team for any flaws before selling. After any item has been worn & tags removed, there is STRICTLY no returns accepted. Unusual cases will be dealt with on a case by case basis.
For any other enquiries or to initiate a return please contact : info@exceedfootwear.com
Our team will be in touch within 24hrs.
Exchanges
Clients may exchange their order for another pair in stock at Exceed within 14 days of their original order date. After this time no exchanges will be considered.
Clients may only exchange once. Continuous returns will not be accepted.
Return Shipping Details
Please return all orders placed online only to:
Returns Address :
Exceed
Return / Exchange : (Insert Order Number & Full Name)
153 Ingram Street, Glasgow
G1 1DW
We would fully recommend sending tracked delivery for returns/ exchanges to fully ensure no parcels go missing. ( If packages are lost and sent through an un-tracked and un-secured service WE ARE NOT LIABLE.
How do Yeezy's fit?
We recommend taking half a size up from your normal shoe size in Yeezys!
If feet are still growing we recommend taking one full size up.
What size should I take in Represent?
Represent maintains a street style fit across all items.
If you prefer slim fit please take 1 size down from normal size for Hoodies, T-Shirts, Crewnecks.
If you prefer a looser fit take normal size for Hoodies, T-Shirts, Crewnecks.
All footwear fits true to size, take normal size.
Who are Exceed?
Exceed is one of the largest and most exclusive retailers within the UK fusing an extensive range of sought after footwear / clothing with retail fashion for the first time!
Exceed offers a premium on-trend experience for the modern consumer! Our extensive brand offering gives customers a diverse number of options from innovative designers across the globe.
Where are Exceed's 3 stores?
Exceed has three stores situated in Glasgow, Edinburgh & Manchester.
Our Glasgow flagship store is situated in the heart of the city centre on the most premium shopping street in Scotland.
Opening times are Monday-Sunday 11am-6.30pm
Both our Edinburgh & Manchester stores are situated in Harvey Nichols department stores.
Opening times subject to change, please check Harvey Nichols in each location before travelling.
What do I do if you do not have my size in stock?
If we do not have what you are looking for in stock don't worry!. Our team are experts in sourcing all products sold online & in-store. Please fill the sourcing form from the link attached and our team will be in touch within 24-48 hrs with a price & estimated delivery date.
Customer reviews
Have a look at what our customers think about Exceed!
Top Service Start to Finish
I have now been shopping with exceed for a few years and all is can say is the service is second to none. Unlike most stores there is a personal touch that is provided by Joe, Terry & David.
What is remarkable is even when you travel for work the service is still exceptional as they will call you ask would you need and send it direct to you or even drop it off in person!
Personal shopping and sourcing stock, everything is just above and beyond.
Can not recommend enough! Best place around. Great family vibe!
Represent Purchase
First class shopping experience!!! The exceed team are fantastic, its an authentic shopping experience, the guys and girls can't do enough to help.
If they don't have what your looking they can get it.. can't recommend them enough 👌
Outstanding Service
Having followed exceed footwear on social media for a while, I decided to pop into their store in Glasgow to check it out, I was blown away by the store, modern and sleek with a vast range of trainers and clothing.
The team at exceed are friendly, warm and very welcoming, and went out of their way to assist me. Providing an amazing 5* customer service, Sadly, there is not many places that’s provide this level of service these days.
Keep up the great work guys, and I will definitely be shopping at exceed going forward,
My go to store
The team at Exceed always do their utmost to help you out and make your experience as enjoyable and as easy as possible. The staff and are incredibly welcoming and will do everything in their power to look after customers, going that extra mile whenever possible. Can’t recommend them highly enough!
